Hellenic Open University Conferences, International Conference on Business & Economics of the Hellenic Open University 2015

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The Economic contribution of E-Government in the public sector: Evidence from Greece
Grigorios Spyrakis, Antonios Sarantidis, Konstantinos Nikolopoulos

Building: Titania
Room: Solon
Date: 2015-02-06 03:00 PM – 04:45 PM
Last modified: 2015-01-27


E-Government finds application in many areas of public administration and contributes to the broader objectives of good governance. Governments are linking such innovations both with social as well as with economic purposes. E-Government shows significant and continuous growth. However, it is still requiring significant steps in order to achieve a high level of integration of e-government as well as a high level of adequacy and quality of the provided electronic public services. This paper empirically examines and quantifies the effect that the introduction of electronic services has in public services. Specifically, we examine five specific services which are provided by the Ministry of Finance in Greece and we calculate the amount that the public sector saves, from the transition of the traditional art of providing public services to the electronic art of providing public services. We use yearly data that spans from 2004 to 2014. The introduction of E-Government, shows to have a strong positive effect on the economics of Public Administration, as it reduces the costs of managing information and services and the cost of controlling the administrative procedures.


E-Government; E-Services; e-Participation; Public Strategies; ICT