Authors: Eirini Triarchi, Vanessa Zarra, Kostas Karamanis

Title: Measuring job satisfaction: Evidence from the Greek private sector

Abstract

The impact of job satisfaction on employees' physical and mental well-being and job-related behaviours like productivity, absenteeism and turnover makes measuring job satisfaction a significant task for a researcher. The study aims to identify the level and main drivers of job satisfaction of private sector employees in Greece. For this purpose, the paper's analysis presents the literature's critical instruments for measuring job satisfaction. Further, a quantitative survey was conducted using the Minnesota Satisfaction Questionnaire (MSQ), and the results were analysed using descriptive statistics. Convenient sampling was used, and 148 questionnaires were filled from private sector employees. The study's findings suggest that employees in the Greek private sector are marginally satisfied with their jobs, and the intrinsic factors of ability utilisation, independence, and social status, along with the extrinsic factors of working conditions and co-workers, influence most of their job satisfaction. The analysis provides evidence that intrinsic factors are more influential on overall job satisfaction than extrinsic ones. Finally, employees' educational attainment emerges as a determinant of job satisfaction in the private businesses of the Greek labour market.