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The contribution of Change Management in the process of delivering administrative reforms
by Fotini Vittou
Abstract ID: 15
Event: Conference 2024
Keywords (up to 5): administrative reforms, change management, reforming public sector, resistance to change

Change Management is the scientific field that belongs to the broader science of Management, it is part of Strategic Management and studies ways and methods for the effective implementation of a change. Reforms, on the other hand, are nothing but profound structural changes that play a crucial role in the evolution and progress of the country, in its adaptation to the complex, volatile and demanding modern environment and, ultimately, in its long-term prosperity.
In Greece, apart from a few flagship reforms, the majority of reform efforts fail. The extensive literature and articles on the subject have highlighted various factors that contribute to the failure of reforms, mainly in the context of their historical, social, economic and political dimensions.
This paper approaches reforms from their technical-administrative dimension, which has been little discussed.
In particular, it attempts to promote the debate on the necessity of linking change management to reforms and to highlight the role of effective change management in their implementation.
It presents the methods, tools and techniques that, in combination with other management methods, can enhance any reform effort by providing a sound basis for reform. It emphasises the role of human resources, whose psyche it outlines, and offers practices for dealing with resistance to change and creating an environment propitious for reform. It takes into account the specific and complex system of public administration, the characteristics of which are described from the outset, in order to make the environment within which change management develops as clear as possible. Finally, it does not overlook the ominous environment for administrative reforms, studying the contribution of Change Management to overcoming obstacles and to their effective implementation.

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HELLENIC 
OPEN
UNIVERSITY
The International Conference on Business & Economics of the Hellenic Open University (ICBE - HOU) aims to bring together leading scientists and researchers, affiliated with the HOU, to present, discuss and challenge their ideas opinions and research findings about all disciplines of Business Administration and Economics.
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