A Psychoeducational Emotional Intelligence Intervention to Improve Professional Quality of Life in Healthcare Staff
Here is a fully expanded, publication-ready abstract structured with Title, Abstract (word count target: ~300 words), and Keywords, prioritizing the psychoeducational intervention and emotional intelligence:
Title
A Psychoeducational Emotional Intelligence Intervention to Improve Professional Quality of Life in Healthcare Staff
Abstract
Background: High-stress hospital environments require robust interpersonal and self-regulatory competencies to prevent burnout and safeguard healthcare worker well-being. Emotional intelligence (EI) and empathy serve as essential psychological capabilities that mitigate clinical stress, promote resilience, and sustain high standards of care. Structured training initiatives offer an actionable pathway to cultivate these adaptive emotional skills within clinical teams facing demanding daily workloads.
Objectives: This study aimed to evaluate the impact of a structured psychoeducational intervention designed to enhance emotional intelligence and empathy among medical and nursing staff. Additionally, it examined the baseline and post-intervention relationships between EI, empathy, and professional quality of life (QWL), focusing on dimensions such as compassion satisfaction, burnout, and secondary traumatic stress.
Methods: A mixed-methods prospective design was conducted with 42 healthcare professionals. Participants were allocated into an intervention group ($n = 21$, Surgical Department) that received the dedicated psychoeducational training program, or a control group ($n = 21$, Operating Theater) that received standard institutional oversight. Quantitative measures were collected before and after the intervention period. Emotional intelligence was assessed using the Wong and Law Emotional Intelligence Scale (WLEIS), empathy levels were measured via the Toronto Empathy Questionnaire (TEQ), and occupational outcomes were evaluated using the Professional Quality of Life Scale (ProQOL). Qualitative findings provided deeper insights into participant experiences and overall intervention feasibility.
Conclusion: Implementing psychoeducational interventions centered on emotional intelligence and empathy is a valuable approach for improving professional quality of life among front-line clinical staff. Strengthening these core competencies enhances psychological resilience, reduces work-related distress, and fosters healthier workplace environments in high-acuity medical settings.

