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Metaverse Marketing Beyond the Hype: A Preliminary Literature Review, Open Research Questions and an Initial Conceptual Model
by Ioannis Papakostas | Antonia Stefani

This preliminary literature review examines the current evolution of the Metaverse and its implications for marketing and consumer-brand interaction. It explores the transition from the 2021 Metaverse hype toward more practical platform-based and device-based applications, including environments such as Roblox and Fortnite and emerging immersive technologies. The study identifies key research gaps concerning consumer experience, engagement and behavioural outcomes in Metaverse-related environments. Based on these gaps, three open research questions are proposed, focusing on the effects of immersion, interactivity, social interaction and co-creation on brand experience and engagement, their relationship with behavioural outcomes, and the adaptation of marketing strategies to emerging Metaverse environments. An initial conceptual model is also introduced as a basis for future empirical research.

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HELLENIC 
OPEN
UNIVERSITY
The International Conference on Business & Economics of the Hellenic Open University (ICBE - HOU) aims to bring together leading scientists and researchers, affiliated with the HOU, to present, discuss and challenge their ideas opinions and research findings about all disciplines of Business Administration and Economics.
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